The product is developed for a highly specialized niche within the manufacturing sector, offering unique solutions for cost reduction. To ensure we addressed the specific needs of our users, we adopted a user-centric approach facilitated by the client's workshops and strong client relationships. These workshops allowed us to organize frequent user interviews and tests, which were crucial in validating our initial assumptions about user needs and platform usage. Through these interactions, we identified the unique requirements of each client, which helped us determine the features that would most effectively enhance daily efficiency.
We collaborated closely with the development team and customer care team to gather extensive feedback from both internal teams and end users. This collaboration enabled us to conduct thorough analyses of the feedback to pinpoint critical problems and develop strategic plans to implement solutions.
Calculaltion wizard
One of the significant developments was the creation of a calculation wizard that guided users through several steps to input critical parameters. The wizard allowed users to select the appropriate technology type, choose the type and weight of materials for parts, and select the shape of the parts. Ensuring each step was intuitive and provided necessary guidance was essential to prevent errors and improve user confidence in the process. We also implemented real-time validation and feedback to enhance usability further.
Platform's architecture
In organizing the platform's architecture, we designed a scalable structure that supports seamless navigation and management of multiple workspaces. We implemented a robust system for user roles and permissions to ensure secure and appropriate access to different workspaces. Efficient data organization and retrieval were prioritized to enhance performance and user experience. As the tool expanded with numerous new functionalities and visual design elements, we created and utilized a comprehensive design system. This system included specific guidelines to ensure visual and functional consistency across the platform, a library of reusable components to streamline the design process, and detailed documentation to assist developers in implementing the design accurately and efficiently.
User interviews
Conducting regular user testing sessions was integral to our process, allowing us to gather real-time feedback on new features and design changes. By iterating on the design based on user feedback, we continuously improved the platform’s usability and functionality. We developed high-fidelity prototypes to demonstrate and test key interactions and user flows, creating a cohesive visual design language that aligns with the company’s brand and enhances the overall user experience. Incorporating interactive elements made the platform more engaging and intuitive.
Design system and docummentation
Given the platform's expansion with numerous new functionalities and visual design elements, we recognized the need for a comprehensive design system to ensure consistency, efficiency, and scalability.
We developed a comprehensive library of reusable components, including buttons, forms, navigation elements, and more. Each component was designed to be modular and adaptable, allowing for easy customization and scalability. We documented each component with detailed specifications, usage guidelines, and code snippets to facilitate implementation by developers.
We created extensive documentation for the design system, detailing the principles, components, design tokens, and guidelines. This documentation was made accessible to all team members through an online platform, ensuring that designers, developers, and stakeholders had easy access to the information they needed.
